Shipping policy

Our shipping processing time is between 1-3 days from ordering M-F.  You will receive a notification when your items ships. 

UPS is our primary shipping carrier

Please note, USPS, Fedex and UPS are all experiencing an increase in delivery times due to high volume; please consult your tracking number and allow extra time for your package to arrive. 

‘Shipped’ means the order is packed, labeled and ready for the carrier to pick up. Pick-up times vary due to driver schedules, traffic, weather and other factors. Orders shipped late in the day or on weekends may not be processed until the next business day. Please do not worry if tracking results are not immediately available. Carriers take up to two business days to update information on their websites. 

Business hours are Monday-Friday 9:00-4:00 EST

Need assistance please contact us at: info@gardenoutsidethebox.com