We truly hope you are satisfied with your order, if for some reason it does not meet your expectations please email us within 14 days of purchase date at: GardenOutsideTheBox@yahoo.com
Garden Outside The Box only sells seeds that are 100% Organic, Non-GMO, and Untreated, unless clearly noted. Our seeds have very high germination rates to help with your growing success. Germination is tested annually with each seed packet labeled with the date and percentage. Due to the nature of environments and care we cannot accept returns on seeds that have already been planted. If you have concerns that your seeds may have been defective in any form email us the product # (which is located on the seed pack) and we will gladly test germination. We strive to help you succeed with all your growing needs.
We accept returns that have not been opened or planted and remain in the original condition.
WORMS: US SHIPPING ONLY Due to restriction unfortunately we cannot ship to HI USPS 2-3 Day priority mail, please allow 1-2 weeks for delivery Shipping is on Mondays to ensure arrival before the weekend We will send tracking information as soon as your order ships *Extreme temperatures in your area? Chance of not being home for delivery? We can have your package held at your local USPS Post Office. Please leave your phone number and a message in the "note" section upon checkout.
Our Guarantee - 99% of our orders reach their destination without fail. We ALWAYS guarantee a live delivery, so if there are any delays or other issues while in transit, we have you covered with a free reshipment of worms. *You MUST CONTACT ME within 24 hours of receiving if any problems preferably with pictures if possible.